The principles of High Reliability Organizations are necessary in those professions where mistakes can cost lives. The airline industry is the classic example and referenced many times in the articles below. Others included are those that could result in massive loss of life such as power plants, refineries, and many industrial chemical plants. Ideally, health care organizions including operational medical programs should also fall in this category. We have a long way to go but the more of us who underatand the principles of HROs, the closer we can get to truly defining our profession in this way.
Principle #1: Preoccupation with Failure
Principle #2: Reluctance to Simplify
Principle #3: Sensitivity to Operations
Principle #4: Commitment to Resilience
Principle #5: Deference to Expertise
Listen to the podcast and read more in the resources below to really understand what this all means…