Let's Talk
Questions about gear, bulk orders, order questions, or just need expert advice? Our customer service team is here to help.
Send a MessageOrder Backlog Update
We're currently working through a large volume of backorders. We haven't forgotten about you. Our team is pushing through these as fast as we can.
All new orders: if your item is in stock, it ships within 48 hours as usual. If your item or items are not in stock, we will make every effort to source it and deliver it within 1-3 weeks.
For immediate assistance with any order questions, please contact Maribeth via the chat widget for fast help.
How to Reach Us
Chat or Form = Fastest Response
Our staff is often in the field training LE, EMS, and military. Chat and form get priority response.
Phone Hours
- Phone: 850-409-9628
- Monday–Friday: 10 AM – 5 PM EST
- Closed: Weekends & after 5 PM EST
After hours? Use chat or form—we'll respond next business day.
International customers: All times shown in Eastern Standard Time (UTC-5)
Contact Information
Mailing Address
Government & Procurement
Service-Disabled Veteran-Owned Small Business
| D-U-N-S Number | 062104912 |
| SAM Entity ID | YU3ZMJ44REA5 |
| CAGE Code | 9VFL3 |
Download Required Forms
Explore Our Government Procurement Solutions
Our dedicated Government Procurement Solutions page is fully developed with comprehensive information, compliance details, and direct links to facilitate your agency procurement needs.
Visit Agency Procurement PageValue-Added Resellers & Bid Support
Are you a Value-Added Reseller seeking quotes for government contract opportunities? We support VARs and bid hunters with competitive pricing, compliance documentation, and rapid turnaround on RFQs for tactical medical solutions.
Request a Quote for Reseller Opportunities